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Web Works - Email SupportSetting up a new email address.
My email has stopped working.
Check if the problem is our end or yours.
I don't know my email password.
Setting up a new email address.
If you have a web site hosted with Web Works then more than likely you have an associated email address available to you too.
If you already know what your email address is then you can go right ahead and set it up in your email software.
You will need to know the following information:
SMTP: Your Internet Service Provider (ISP) is the company who provides you with your Internet and you will need to know their SMTP setting to send any emails from your computer.
If you don't know their SMTP setting you may need to visit their web site, find the search box and type in "SMTP email settings".
You can also search Google typing "telstra SMTP settings" replacing telstra with the name of your ISP.
SOME WELL KNOWN ISPs
Open your email program, find and click on the new account option and follow the prompts to set up your email.
If you're a Web Works client and need more help or a new email address then feel free to call us on 5446 3371 between 12-5pm weekdays and we will guide you through the process.
Watch this video for a general overview of setting up your website email in Windows Live.
If your email has suddenly stopped working then the first thing you should do is visit your web site. If your web site is not working for you too then it is probable your IP has been blocked by our server. Usually this happens when you try to enter the wrong password three times.
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